Richard Salter Electric Ltd. (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://salterelectric.com) and our services.
By using our website, you consent to the data practices described in this Privacy Policy. We recommend that you read this policy carefully to understand how we handle your personal information.
Information We Collect
- Personal Information
We may collect personal information from you when you interact with our website or contact us for services. This information may include, but is not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Details of your electrical needs or service inquiries
This personal information is collected voluntarily and is used to respond to your inquiries, provide our services, and maintain communication.
- Non-Personal Information
We also collect non-personal information through the use of cookies, web beacons, and similar technologies. This information may include:
- IP address
- Browser type and version
- Pages you visit on our website
- Time spent on our website
- Referring website
This data helps us analyze website performance, improve user experience, and enhance our services.
How We Use Your Information
We use the personal and non-personal information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our electrical services and support.
- Customer Communication: To respond to your inquiries, provide service updates, and communicate relevant information.
- Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, and special offers about our services. You may opt out of these communications at any time.
- Website Improvement: To monitor and analyze website performance, user behavior, and trends to improve our website’s functionality and content.
- Legal Compliance: To comply with applicable laws and regulations, or to protect our legal rights.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, delivering our services, or conducting business. These third parties are contractually obligated to protect your information and use it only for the specific services they provide.
We may also disclose your personal information if required by law, in response to a court order, or to protect the safety and security of our company, employees, or customers.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and restricted access to your data.
However, no data transmission over the Internet or electronic storage method can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience and improve website performance. Cookies are small text files placed on your device when you visit our website. They allow us to recognize your device and collect information about your usage patterns.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Your Rights
You have the right to access, correct, or delete your personal information. You may also withdraw your consent to the processing of your data at any time. To exercise these rights, please contact us at the details provided below.
We will respond to your request in accordance with applicable privacy laws and may require you to verify your identity before processing your request.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites before providing any personal information.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Richard Salter Electric Ltd.
Phone: 613-748-6202
Address: 7 Crownhill Street, Ottawa,
Ontario, K1J 7K1 Canada
Thank you for trusting Richard Salter Electric Ltd. with your personal information. We are committed to safeguarding your privacy.
